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Frequently Asked Questions
1. What is Token Management System?
Token Management System is a digital hospital queue management platform that helps manage patient tokens across reception, kiosk, doctors, departments, pathology, radiology, pharmacy, and live TV display screens.
2. Who can use this system?
3. Can the same token be used across multiple departments?
4. Can patients get tokens directly from pathology, radiology, or pharmacy?
5. Does the system support receptionist token generation?
6. Does the system support kiosk token generation?
7. Can doctors manage their own queues?
8. Can tokens be transferred from one department to another?
9. Does the system support live TV display?
10. Can the system show different queues on different screens?
11. What actions can reception perform on tokens?
12. Does the system follow FIFO queue order?
13. Can skipped tokens be called again?
14. Does the system support follow-up booking?
15. Does the system support reports?
16. Is role-based access available?
17. Can the system be customized for our hospital?
18. Is internet required?
19. Can we request a demo?
20. How do we get support?